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Wayfinder Volunteer


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University of Miami Health wayfinder volunteers assist patients, visitors, and staff in various ways, offering personal service with a smile. On a given day, you may provide directions to patients and their loved ones, escort them to different hospital locations, and make regular rounds through lobbies and hallways to aid lost patients, visitors, and staff as needed. You may also help transport patients between appointments, which may involve pushing a wheelchair.

Additionally, you’ll do a variety of tasks to ensure a positive experience for patients and visitors. These may include:

  • Assisting patients with making phone calls, offering them water or coffee, or bringing them reading materials or puzzles from the book cart
  • Being on-call to offer staff assistance as needed
  • Getting supplies and other items, such as blankets, pillows, wheelchairs, and stretchers
  • Making up stretchers
  • Transporting lab specimens

You’ll keep a written log of your assignments and duties during your shifts.

To apply for this role, you must be able to stand and walk up to four hours at a time. You should also be able to push patients in wheelchairs. Volunteer shifts are three to four hours maximum between 9 a.m. and 5 p.m., Mon. through Sat.

For more information about volunteering at UHealth, visit our FAQs.

To learn more, email or call us at 305-243-4032.

Questions? We're here to help.

Request more information or learn how to apply for this UHealth volunteer role.