New Ways We Can Contact You
Starting October 29, 2026
University of Miami Health System will use new ways to send you important health updates. These updates will help you stay informed and know what to do next.
You can choose how we contact you. We can send:
- Text messages
- Emails
- Phone calls
What Will We Send You?
We will send you reminders and updates about:
- Your visits
- How to check in before your visit
- Security alerts about your account
- Bills and payments
- Other updates about your care
Which Numbers Will Send Text Messages?
Our text messages will come from:
- 54842 for in-person and video visits and procedures
- 52576 for bills and security alerts
Which Email Addresses Will We Use?
Our emails will come from:
- patientupdates@care.miami.edu
- billing@care.miami.edu
- security@care.miami.edu
- news@care.miami.edu
Tip: Save these email addresses to your contacts so you don’t miss a message.
What Phone Numbers Will We Use?
Our calls will come from:
- 1 (786) 640-8052 for visits
- 1 (786) 640-8055 for procedures
- 1 (786) 640-8061 for bills
Do I Need to Do Anything?
If you already get text reminders, you will still get them. If you want to get updates by email or phone, update your Communication Preferences in MyChart.
How Do I Change How You Contact Me?
- Log in to MyChart.
- Select the Menu.
- Go to Settings.
- Select Communication Preferences.
- Choose text messages, phone calls, or emails. You can choose more than one.
Need help? Check the MyChart Login & FAQs link below: