Patient Experience Office Contacts

Please contact our office at 305-243-HELP (4357) or via email HeretoHelp@med.miami.edu if you have a question, concern, or suggestion about any aspect of your care.

The Office of Patient Experience has staff located at the following locations, where you can contact them directly if you need assistance.

Medical Campus
UHealth Tower Sylvester Comprehensive Cancer Center Bascom Palmer Eye Institute	305-689-5943 305-243-3820 305-326-6162

Satellite Locations
The Lennar Medical Foundation UHealth at Kendall UHealth at Deerfield Beach UHealth at Plantation Bascom Palmer Eye Institute Palm Beach Gardens	305-689-0786 305-270-3443 954-461-2157 954-210-1302 561-515-1539

*If the location you need assistance with is not listed above, please call 305-243-HELP (4357).

Other Contacts

Appointments
UHealth Sylvester Comprehensive Cancer Center Bascom Palmer Eye Institute	305-243-4000 1-844-324-HOPE (4673) 1-800-329-7000

Medical Records
University of Miami Hospital and Clinics Sylvester Comprehensive Cancer Center Bascom Palmer Eye Institute UHealth Tower	305-243-5272 305-243-5272 305-326-6333 305-689-5605

Insurance Verification
UHealth Insurance Verification Office	305-243-2031

International Patients
UHealth International	305-243-9100 or 877-442-8676

Billing & Financial Services
Billing	305-243-2900 or 866-506-6438

Language/Translation Services
Interpreter Services	305-243-7885

Privacy Office
UHealth Privacy Office	305-243-5000

Medical Campus

Hospital Main Lines
UHealth Tower 1400 NW 12th Ave Miami, FL Sylvester Comprehensive Cancer Center 1475 NW 12th Ave Miami, FL Bascom Palmer Eye Institute 900 NW 17th St Miami, FL		305-243-4000 1-844-324-HOPE (4673) 1-800-329-7000