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Financial Assistance Policy


Eligibility and Assistance Offered

The University of Miami Health System (UHealth) provides financial assistance for emergency and other medically necessary (non-elective) care to residents of Florida who are in the United States legally, and whose family income level is up to four times the Federal Poverty Guidelines (FPG).

Financial assistance applies to charges for certain care provided at the following UHealth facilities—University of Miami Hospital, Anne Bates Leach Eye Hospital (Bascom Palmer Eye Institute), University of Miami Hospital and Clinics (UMHC/Sylvester Comprehensive Cancer Center), and University of Miami Medical Group Clinics (UMMG).

Financial assistance (full assistance for the remaining balance owed) is available to the following individuals who apply for financial assistance and meet the necessary eligibility and documentation requirements:

  • Uninsured individuals whose family income for the preceding 12 months falls below 200% FPG;
  • Underinsured individuals with a balance remaining after third party liability of $1,000 or more, whose family income for the preceding 12 months is equal to or less than 100% FPG (200% FPG for University of Miami Hospital);
  • Medically indigent individuals whose family income is less than 400% FPG with an uncollectable balance that exceeds 25% of their annual family income for the preceding 12 months.

Certain circumstances may not require an application.

No one eligible for financial assistance will be charged more for emergency or other medically necessary care than amounts generally billed to individuals who have insurance covering such care. Please refer to the full policy for complete details.


Financial assistance information is available from UHealth in English and Spanish.

How to Obtain More Information and Apply for Financial Assistance

To learn more about the UHealth financial assistance program, obtain a free copy of the financial assistance policy, application, and policy summary, or obtain assistance with the financial assistance application process, please contact UHealth as follows:


University of Miami Health System
1320 S. Dixie Highway, Suite 285
Coral Gables, Florida 33146

Financial Counselor Telephone Numbers

Anne Bates Leach Eye Hospital

University of Miami Hospital & Clinics

University of Miami Hospital

UM Physician Billing