Click here for our visitor policy.
Our visitation program is managed by the Office of Patient Experience who can be reached at 305-243-help (4357) or HereToHelp@miami.edu.
Please note that these guidelines are created to ensure the safety of our patients. We appreciate your assistance and collaboration in this effort.
| Location | Visitation Guidelines |
|---|---|
| Ambulatory (Outpatient) Clinics | Two visitors permitted with a patient. |
| Pediatric patients at all UHealth locations | Both parents permitted. No siblings permitted at Alex’s Place. |
| Emergency Department and Oncology Care Unit | One visitor allowed. |
| Inpatient including COVID+ patients UHealth Tower Sylvester ComprehensiveCancer Center Bascom Palmer Eye Institute |
Floors: 9:00 a.m. - 9:00 p.m. ICU Floors: 10:00 a.m. - 9:00 p.m. Two visitors permitted bedside at a time. Patients with an active oncology diagnosis are permitted one overnight visitor except in intensive care unit. All other overnight stays by exception only.. |
| Age of inpatient visitation | 15+ Must always be accompanied by an adult. |
Please note that all visitors, including minors, must adhere to our existing health and safety protocols, which include wearing masks and following proper hygiene. Children must be under parental supervision and always remain in the room. Should the family need to leave the room, they must wait in the lobby waiting area. UHealth does not request any visitor to provide proof of vaccination or immunization status.
Due to space limitations at some UHealth locations, the number of visitors may be limited.
To ensure a safe, respectful, and healing environment for all, we ask that patients, families, and visitors follow the guidelines below:
- Recording of staff is strictly prohibited without prior consent. This includes audio, video, or photography.
- Appropriate behavior is expected at all times. Disruptive, aggressive, or inappropriate conduct will not be tolerated.
Failure to comply with these expectations may result in restricted or revoked visitation privileges.
Thank you for helping us maintain a safe and respectful environment for our patients and staff.
Visitation guidelines will be modified as needed.