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Bascom Palmer Second Opinion Service

Get an expert opinion from the comfort of your home.

Are you facing an important medical decision and need a second opinion? If so, you can now consult one of Bascom Palmer’s world-class ophthalmologists from wherever you are around the world via a virtual care visit.

Bascom Palmer Eye Institute has a long tradition of providing personalized care and addressing the most complex ocular problems. Our doctors work as a team that focuses on you. If you or your loved one are facing a complicated eye condition or has a rare eye disease, we can help you make well-informed decisions. We can even work with your local ophthalmologist to guide your diagnosis and treatment.


Your second opinion service coordinator will assist you with every aspect of your consultation. Our team will ensure that you and your family have access to Bascom Palmer’s compassionate and expert care.

How It Works

  1. Submit a completed secure online application.
  2. Submit your medical history, eye medical records, test results and images.
  3. Our experienced team will determine which Bascom Palmer specialist is the most appropriate for your eye condition. You may also request a certain doctor if preferred.
  4. The second opinion coordinator will schedule your secure virtual second opinion consultation within one week and will assist you to prepare for your virtual care consultation.
  5. Our coordinator will initiate the virtual care visits via zoom.
  6. The specialist will review all your documents, discuss your concerns and confirm that the diagnosis and treatment plan recommended by your physician is the most beneficial for you, or recommend alternative options.


Your health insurance may cover some or all of the cost for your consultation. Our insurance verification teams will assist with obtaining this information when your appointment is scheduled.

Get Started

U.S. Patients:
If you live within the United States, please call 800-329-7000 or click here to make an appointment.

International Patients:
If you are an international patient, go to to set up a secure online account.

We look forward to providing this service to our domestic and international patients.