January 3, 2023
This notice is to inform the public that the University of Miami investigated a security incident that affected a limited number of UHealth – University of Miami Health System patients. While we have no reason to believe your information has been or will be utilized inappropriately, we want you to understand the steps we have taken to address this issue and additional steps you can take to protect your personal information.
An employee experienced identity theft that included an intrusion into their work-associated UM email account. Following a thorough investigation, we discovered that emails containing the name and medical record numbers of some patients were forwarded to a third-party email account.
There is no evidence that any financial information or Social Security numbers were compromised.
Upon learning of this incident, we took swift action to investigate, remediate the compromised account and block the intrusion. All patients have been sent a notification.
As a precaution, we ask that you please review your Explanation of Benefits (EOB) to check for any inconsistencies and immediately report anything suspicious to your insurance carrier. Again, we do not have evidence that your financial information or Social Security number was compromised.
The University of Miami is committed to data protection and safeguarding the privacy of our patients’ health information. We regularly review our physical and electronic measures to protect personal information, and we will continue to take appropriate steps to safeguard personal information and our systems.
We deeply regret any inconvenience or concern this may have caused. If you have any questions or if we can be of further assistance, please do not hesitate to contact our Privacy Office at 866-366-HUSH (4874) or firstname.lastname@example.org.