Skip to Main Content
Emergency Services

En Español


If you experience a medical emergency, seek care immediately. Call 911 or visit your nearest emergency room.

Don’t let fears of contracting COVID-19 stop you from seeking the life-saving medical care you need. When it comes to medical emergencies, time is of the essence.

UHealth is taking precautions to keep you safe. We screen all patients entering the ER and provide masks; keep COVID-positive patients separate from others; and have enough personal protective equipment for our staff.

We're ready to care for you.

fever iconSeek care immediately if you have these symptoms.
  • chest pain
  • difficulty speaking
  • mental confusion
  • difficultly moving an arm or leg

Or, if your child is:

  • displaying sudden changes in behavior
  • having an asthma attack
  • has a high fever

This is not a conclusive list. If you are at all concerned about a medical emergency, call 911.

fever iconYou will be screened when you arrive.

When you arrive at the ER, you will first be directed to a separate area where you will be screened for COVID-19. The screening includes checking for any respiratory symptoms, taking your temperature and asking questions about any potential contact with COVID-19 patients.

All medical staff are also regularly screened for COVID-19.

If someone brings you to the ER, they will not be allowed inside but can communicate with you virtually using digital applications.

Icon of a virusCOVID-19 patients are treated separately.

Anyone who is suspected of having COVID-19 is immediately taken to a separate area of the hospital. These patients have a separate "transport flow" using dedicated elevators that go to the top floor of the hospital that is completely isolated. Even medical staff are assigned to separate areas.

If you are coming to the ER because of serious COVID-19 symptoms, please tell the 911 operator that you may have the virus or contact the emergency room prior to coming in. Here are the symptoms to watch out for:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or difficulty waking up
  • Bluish lips or face
Icon of a face maskWe will give you a mask.

ll patients and visitors are provided masks upon arrival. As an added precaution, we will replace the cloth mask or face covering you are wearing with a clinical mask. Please make sure that it always covers your nose and mouth, and do not remove it unless asked to do so by a member of the medical team. (Children under two years of age should not wear a mask.)

Your medical staff will wear the appropriate personal protective equipment, or PPE, to protect both themselves and you.

icon of a hand cleaning a surfaceThe hospital is continually cleaned and disinfected.

We follow the guidance released by the U.S. Centers for Disease Control to minimize any potential for patients to come into contact with the COVID-19 virus. The ER and all patient areas of the hospital are undergoing increased cleaning and disinfecting.

At University of Miami Health System, your health and safety are our top priorities. We are taking important precautions to keep you and our employees safe.