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UHealth Compliance


UHealth Compliance’s goal is to ensure that the University of Miami Health System and University of Miami Hospital and Clinics comply with all applicable State and Federal laws and regulations. We encourage our physicians, providers, faculty and staff to demonstrate continued commitment to making proper and ethical decisions to both internal and external customers.

Our site will provide you with information regarding Billing Compliance, Regulatory Compliance, Compliance Education, and COVID-19 Compliance Updates.

UHealth Employee Resources

UHealth Compliance is committed to serving as a resource for all UHealth physicians, providers, faculty, and staff in all aspects of healthcare delivery. Mindful of the complex and dynamic regulatory environment in which we operate, UHealth encourages compliance with all applicable laws and regulations.

University Hotline

The University of Miami is committed to the highest standards of ethical behavior as described in the Business Conduct and Ethical Standards.

The University is committed to an environment where open, honest communications are the expectation, not the exception. Employees should feel comfortable approaching their supervisor or manager to discuss instances where a violation of policies or standards may have occurred. In those situations where an employee prefers to make an anonymous report – via the web or by telephone – the University Hotline can be used to report concerns related to violations of policies and procedures, rules and regulations, or other irregularities/improprieties. The University Hotline is hosted by EthicsPoint, a third party hotline provider. Reporting areas include the following:

  • Accounting and financial matters
  • Athletics
  • Human resources
  • Information technology
  • Medical
  • Privacy, data safety, and security issues
  • Research
  • Risk and safety matters
  • Student affairs
  • Other

Reported information will be forwarded to the University by EthicsPoint on a confidential and anonymous basis - if that is the preference of the person filing the report. All reported incidents will be considered and, where appropriate, investigated. University of Miami employees who report an activity that may be in violation of a law, rule, or regulation are protected against retaliation by the Whistleblower Protection Statement.

The University Hotline is open to any individual who wishes to report a concern regarding irregularities at the University of Miami.

For more information, please visit the University Hotline website.

Contact Us

UHealth Compliance


Mailing Address

University of Miami Health System
UHealth Compliance
1120 NW 14th Street, Suite 971
Miami, FL 33136

Departmental Contacts

Julie Ann Dean, JD, MBA, CHC, CHPC, CHRC, CCEP-I
Chief Compliance and Privacy Officer

Alyssa Lawrence, JD, CHC
Assistant Vice President, Deputy Compliance and Privacy Officer, UHealth

Gema Balbin-Rodriguez, CHC, CPC, CPMA
Executive Director, Billing Compliance

Ivis Matute, CHA, CPMA
Director, UHealth Compliance (Education and Communications)

Cristina O. Garcia-Delgado, JD, CHC
Director, UHealth Compliance

Alexandra Marban, JD, MSF, CHC
Director, Medical Compliance and Business Operations

Rei Thompson, MPA, CHC, CCEP
Associate Director, Regulatory & Conflicts Compliance

Orlando Pons, CPC
Associate Director, Billing Compliance