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Second Medical Opinion Service

Bascom Palmer Second Opinion Service

Get an expert opinion from the comfort of your home.

Are you facing an important medical decision and desire a second opinion? If so, you now have easy access to Bascom Palmer’s world-class ophthalmologists from the comfort of your own home.

Bascom Palmer is pleased to offer online second opinion consultations from wherever you are around the world. This new service allows access to our top eye specialists without the time and expense of traveling to the Bascom Palmer Eye Institute.

Bascom Palmer has a long tradition of providing personalized care and addressing the most complex types of cases. Our doctors work as a team that focuses on you. If you are facing a complicated eye condition or have a rare eye disease, we can help you make your important medical decisions. We can even work with your local ophthalmologist to guide your diagnosis and treatment together.


You can have a second medical opinion from the comfort of your home, without the time and expense of traveling, taking time off work, or finding accommodations. Don’t worry –before your consultation occurs, our team will walk you through every step of the process.


After completing a secure online application, you will submit your medical history, eye medical records, test results and images. Once this information has been received, our experienced team will determine which Bascom Palmer specialist is the most appropriate for your eye condition. You may also request a certain doctor if you’d prefer. Our specialist will provide the second opinion through a secure video visit after carefully reviewing all your documents. The specialist will discuss your concerns and confirm that the diagnosis and treatment plan recommended by your physician is the most beneficial for you, or recommend alternative options.


Once the application is complete and your medical records are submitted online, you will be scheduled for your second opinion consultation within one week.


Your health insurance’s medical benefits may cover some or all of the cost for your consultation. Our insurance verification teams will assist with this information when your appointment is scheduled.

Get Started

Obtain all of your eye medical records pertaining to your diagnosis and treatment plan.

U.S. Patients:
If you live within the United States, please call 800-329-7000 or click here to make an appointment.

International Patients:
If you are an international patient, go to to set up a secure online account.

Your second opinion service coordinator will assist you with every aspect of your consultation. Our team will ensure that you and your family have access to Bascom Palmer’s compassionate and expert care.