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Financial Assistance

UHealth – the University of Miami Health System’s policy is to provide emergent care and medically necessary care on a non-profit basis to patients without regard to race, creed, or ability to pay.

Financial Assistance policies and applications are available below. These policies will help you understand more about financial policies and when financial assistance will be given.

The University of Miami Health System provides financial assistance for medically necessary care to patients who are in the U.S. legally with family income levels up to four times the Federal Poverty Income Guidelines. Financial assistance applies to both hospital and physician services in Florida.

We also offer payment plan arrangements to assist you in meeting your financial obligations.

Please visit our Billing page or contact the Customer Service Department at 305-243-2900 to obtain more information regarding the financial assistance program or payment plan arrangements at UHealth.

Completed Financial Assistance Applications and supporting documentation can be emailed to

University of Miami Health System Financial Assistance Resources


Plain Language Summary of Financial Assistance Policy Page 1


Eligibility and Assistance Offered

The University of Miami Health System (UHealth) provides financial assistance for emergency and other medically necessary (non-elective) care to residents of Florida who are in the United States legally, and whose family income level is up to four times the Federal Poverty Guidelines (FPG).

Financial assistance applies to charges for certain care provided at the following UHealth facilities- University of Miami Hospital and Clinics (UMHC/Sylvester Comprehensive Cancer Center), UHealth Tower (UHT), Anne Bates Leach Eye Center (Bascom Palmer Eye Institute), The Lennar Foundation Medical Center (LFMC), and University of Miami Medical Group Clinics (UMMG).

Financial assistance (full assistance for the remaining balance owed) is available to the following individuals who apply for financial assistance and meet the necessary eligibility and documentation requirements:

  • Uninsured individuals whose family income for the preceding 12 months falls below 300% FPG.
  • Underinsured individuals with a balance remaining after third party liability of $1000 or more, whose family income for the preceding 12 months is equal to or less than 300% FPG.
  • Medically indigent individuals whose family income is less than 400% FPG with an uncollectable balance that exceeds 25% of their annual family income for the preceding 12 months.

Certain circumstances may not require an application.

No one eligible for financial assistance will be charged more for emergency or other medically necessary care than amounts general billed to individuals who have insurance covering such care. Please refer to the full policy for complete details.


Financial assistance information is available from UHealth in English, Spanish and Creole.

How to Obtain More Information and Apply for Financial Assistance

To learn more about the UHealth financial assistance program, obtain a free copy of the financial assistance policy, application, and policy summary, or obtain assistance with the financial assistance application process, please contact UHealth as follows:


Financial Counselor Telephone Numbers
University of Miami Hospital & Clinics and Sylvester Comprehensive Cancer Center Anne Bates Leach Eye Center and Bascom Palmer Eye Institute UHealth Tower University of Miami Billing – Please utilize this number if your stay/services have already occurred
305-689-7079 305-482-4119 305-689-3923 305-243-2900
Financial Assistance Policy Page 1


Resumen en Lenguaje Sencillo del Politica de Asistencia Financiera Page 1
Politica de Asistencia Financiera Page 1

Kreyòl Ayisyen

Langage Facil Rezime de Asistyans Finansye Page 1
Regleman Asistans Finansye Page 1