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Complaint Process

Privacy Office

Does the University of Miami have a process for patients to express concerns about their rights?

Yes. If you have any questions concerning your patient rights please contact the UHealth Privacy Office at 305-243-5000.

If you feel that your patient rights have been violated, you may file a complaint with the UHealth Privacy Office in writing. All complaints will be investigated, and the appropriate action taken. You may also file a complaint with the Secretary of the Department of Health and Human Services (HHS). You will not be penalized for filing a complaint.