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Patient and Visitor Services

UHealth Patient and Visitor Services is your source for help and support regarding your patient experience. Please contact our office if you need assistance in locating services, or if you have a question, concern or a suggestion about any aspect of the care you receive. Our goal is to make the entire UHealth experience as exceptional as our medical care.

305-243-HELP (4357)
Office Hours: 7 am – 5 pm, Monday through Friday

A UHealth Representative will email or call you during the next business day to address any messages left outside of regular business hours.

If you have specific questions related to services at any UHealth hospital, billing issues, appointments, international patients or privacy, you may call the following teams directly:

ABLEH/ Bascom Palmer Patient & Visitor Services 305-243-4357
UMH Patient & Visitor Services 305-689-5943
UMHC/Sylvester Patient & Visitor Services 305-243-3820
Billing Inquiries 305-243-2900
Appointments 305-243-4000
UHealth International 305-243-9100
UHealth Privacy Office 305-243-5000

University of Miami Health System does not discriminate or restrict visitation on the basis of basis of age, race, color, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, gender identity or expression, national origin, or veteran status.